Announcement - Complaints about Visa/PIO/ OCI Applications Returned Without Action

Washington, DC
30th May, 2014

The Embassy and Consulates General have received public complaints alleging that applications sent to the previous outsourcing agency, M/s. BLS Services International Ltd., were not processed despite payment. To enable us to respond to this situation, complainants are requested to send us details at consularcomplaints@indiagov.org. The information may indicate the following:-

a) Name of applicant

b) Passport No.

c) Service applied for (Visa/OCI/ PIO)

d) Application number

e) Date of application

f) Payment details

g) Any other details

If you are facing difficulties in getting any consular services (VISA/PIO/OCI/PASSPORT) please write with full details to us at consularhelpline@indiagov.org